We want you to be fully satisfied with your purchase. If you’re not, you may return or exchange your items within 30 days of receiving them, provided they are unworn, unwashed, and in their original condition with tags attached.

 

Customized items are non-returnable unless they arrive damaged or defective.

 

To start a return or exchange, please contact our customer service team with your order details at contact@burkov-zurich.ch. Refunds will be processed to your original payment method within 10 business days of receiving the returned item.

 

Thank you for shopping with Burkov!